DCPROXY User Agreement
Last updated: 12/06/2025, 12:00 UTC.
Summary
This agreement defines the terms of use for DCPROXY proxy services. By purchasing our services, you agree to these terms. We provide access to proxy servers for lawful use in commercial and personal purposes.
1. Definitions
- Service — the proxy service DCPROXY, providing access to proxy servers
- User — an individual or legal entity using the Service
- Administration — the DCPROXY team managing the Service
- Plan/Product — purchased access to proxy servers for a specified period
- Proxy Server — an intermediary server for accessing internet resources
2. Provided Services
The Administration provides the User with access to IPv4 and IPv6 proxy servers for:
- Anonymous access to internet resources
- Bypassing geographic restrictions
- Protection of personal data
- Automation of lawful business processes
3. Purchase and Usage Procedure
To use the Service, the User must:
- Purchase a plan
- Receive access to proxy servers via a link sent to the specified email
- Use proxy servers in accordance with this agreement
- Comply with the technical limitations of the selected plan
4. Payment and Rates
Payment is made according to the current rates. Service prices are listed on the website and may change. The User may request an increase in the number of simultaneous TCP connections through customer support.
Payment Methods
Service payments are made through the payment aggregator Robokassa. Robokassa allows payment via bank cards (VISA, MasterCard, Mir), electronic wallets, and other methods available in the system.
All payment card operations comply with the requirements of VISA International, MasterCard Worldwide, and other payment systems. Data transmission is carried out over a secure channel using modern encryption methods, eliminating the possibility of information interception.
5. Refund Policy
Refund Conditions
Refunds are NOT provided in the following cases:
- If the User received a trial period and then purchased the service — refunds are impossible under any circumstances
- If proxy servers stopped working due to User actions (blocking of the address space by a specific website)
- When violating the terms of this agreement
Refunds are possible within 24 hours from the time of plan purchase if:
- The User did not receive a trial period
- Proxy servers do not work due to technical reasons on the Administration's side for more than 24 hours, and no compensation was provided after resolving the issues
- The service does not meet the declared technical specifications
6. Prohibited Activities
Use of the Service for the following actions is strictly prohibited:
6.1. Unauthorized Access and Hacking
Use of proxy servers for attempts of unauthorized access to any systems is prohibited, including password brute-force attacks, use of specialized tools for hacking accounts, and attempts to access protected resources.
6.2. Automated Protection Systems
Bypassing automation protection systems (including reCAPTCHA) is allowed only on the SimpleDC tariff plan. Use of proxy servers to bypass such systems on Datacenter and ISP plans will result in immediate termination of service.
6.3. Data Collection from Search Engines
Use of any proxy servers for automated data collection from search engines is strictly prohibited. This restriction applies to all tariff plans without exception.
6.4. Mass Automated Checks
Conducting mass availability checks of accounts is prohibited, including the use of registration checkers to send multiple requests to password recovery forms or to verify account existence.
6.5. Network Infrastructure Scanning
Scanning network resources to identify open ports, search for system vulnerabilities, or conduct any type of technical security analysis without explicit permission from the owners of the scanned resources is prohibited.
6.6. Mass Communications and Spam
Sending unsolicited messages of any kind is strictly prohibited, including advertising mailings, phishing materials, financial scheme messages, and any other forms of unauthorized mass communication.
6.7. Financial Offenses
Use of the Service for committing any financial crimes is prohibited, including operations with stolen funds, illegal financial transactions, and fraudulent schemes.
6.8. Intellectual Property Violations
Use of proxy servers to distribute copyrighted content without appropriate permissions from rights holders is prohibited, including software, multimedia materials, and other intellectual property objects.
6.9. Content Related to Violence
Use of the Service to distribute any materials containing scenes of violence against minors, including graphic, video, and audio materials, is strictly prohibited.
6.10. Disruption of Network Services
Use of proxy servers to conduct attacks aimed at disrupting internet services, including denial-of-service attacks and other destructive actions, is prohibited.
6.11. Analysis of Our Address Space
Use of the Service to collect IP addresses of proxy servers for further commercial use and distribution is prohibited.
6.12. Violation of Local Laws
Use of proxy servers for activities that violate the laws of the jurisdiction where the physically used proxy server is located is prohibited.
6.13. Actions Provoking Complaints
Any actions that may lead to IP addresses being blacklisted, receiving complaints from third parties, or disrupting the stability of proxy servers and related services are prohibited.
7. Responsibilities of the Parties
The User is fully responsible for:
- Compliance with the terms of this agreement
- The legality of their actions when using the Service
- Damage caused to third parties
- Transfer of the plan/product to third parties, and damage caused by them
The Administration is not responsible for:
- The User's actions when using the Service
- Temporary technical failures
- Blocking of proxy servers by third parties
8. Personal Data Processing
The Administration processes Users' personal data in accordance with international data protection standards. We collect only the necessary information to provide services and do not transfer data to third parties without the User's consent.
9. Changes to the Agreement
The Administration has the right to make changes to the terms of this agreement. The new version of the agreement comes into effect from the moment it is posted on the website. The User is obliged to independently monitor changes to the terms of the agreement. Continued use of the Service after changes have been made signifies the User's acceptance of the new version of the agreement.
10. Termination of the Agreement
The agreement may be terminated:
- At the User's initiative at any time
- At the Administration's initiative in case of violation of the terms
- Upon expiration of the paid plan
11. Technical Support
Users may contact technical support regarding the use of the Service.
Support Service Hours
- Monday - Friday: 10:00 AM - 10:00 PM (UTC+3)
- Saturday - Sunday: 11:00 AM - 10:00 PM (UTC+3)
The use of profanity or insults towards support staff is prohibited. In case of violation of this rule, the Administration reserves the right to deny support for a period of 1 month.
12. Dispute Resolution
All disputes are resolved through negotiations between the parties. If an agreement cannot be reached, disputes are resolved in accordance with applicable law.
13. Plan/Product Renewal
Renewal is currently only possible manually through service support. To renew, please send a link to your plan or UUID, and specify the desired renewal period.
14. Trial Period
The trial period is provided to the user to familiarize themselves with the product before purchase and is granted by the administration on a voluntary basis. Each user can receive a trial period once. Repeated provision of a trial is possible only by agreement with support and at their discretion.
In case of attempts to abuse trial periods, the administration reserves the right to block the user's plans, deny support, and suspend the issuance of trials indefinitely.
15. Final Provisions
This agreement comes into force from the moment the User purchases the services. If any provision of the agreement is declared invalid, the remaining provisions remain in effect.
Contact Information
- Telegram: https://t.me/dcproxy_support
- Discord: https://discord.gg/GchdQAUmhT
- Chat on the website
Our website: