FAQ

WHAT IS THE THREAD LIMIT?

This is the number of TCP established connections (simultaneous TCP connections) that are open at a given moment from all your bound IP addresses to one plan. The higher the load, the more threads will be needed to work with.

In software with browser emulation, a thread represents a single browser window. Browser emulation always opens a large number of TCP established connections. Therefore, the threads count in such software and in the Control Panel will different.

HOW MANY THREADS DO I NEED?

You can determine the required limit of threads during the free trial period. In your control panel there is a threads meter, it will help you to choose the necessary tariff plan.

WHAT WILL HAPPEN IF THE THREAD LIMIT EXCEEDED?

If the thread limit is exceeded, a restriction is triggered that prevents new connections from being established for 10 seconds on your plan. In case of constant exceedances, we recommend contacting support to increase the thread limit for the smooth work of your software.

HOW TO INCREASE THE THREAD LIMIT?

All customers have an opportunity to increase the threads limit when contacting technical support. In this case we will recalculate the remaining days. If necessary, it is possible to reduce the number of threads, recalculation or refund will not be made in this case.

WHAT IS THE SPEED OF THE PROXY?

The speed of the proxy depends not only on the bandwidth of our servers but also on the location and internet speed on the client's side. We recommend using virtual or dedicated servers for working with proxies.

Datacenter and SimpleDC: 10 Gbps (shared), server equipment located in Europe.

ISP: 1 Gbps (shared), server equipment located in the USA.

WHAT FORMAT DOES THE PROXY LIST HAVE?

The proxy list is given in the format ip:port when authorization (binding) by IP, and ip:port:login:password when authorization by login and password.

You can generate any desired output format through the proxy generation block.

WHAT PLAN SHOULD I CHOOSE?

We offer three main plans for rotating IPv6 proxies:

1. Datacenter

2. ISP

3. SimpleDC

Datacenter plan allows you to choose geolocation from over 100 countries and offers the largest address space among all plans. The proxies are located on the network of a hosting provider.

ISP plan uses IP addresses from the Tier1 network of AT&T, a major home internet provider in the US, which results in a higher trust level from most websites.

SimpleDC plan is a simplified version of the Datacenter plan: it does not include geolocation selection and has a smaller address space. The proxies are hosted on networks from 6 different hosting providers (ASNs) across several countries. This plan is suitable for solving reCAPTCHA in XEvil and CapMonster software and for working with Google search results.

HOW MANY PROXIES DO I GET?

You will have access to billions of IPv6 addresses. The max number of ports to connect to the proxy is 30000. In case with rotation on each request there is no difference between 1 and 30000 ports. It have difference only on sticky sessions.

WHAT PROTOCOLS DO PROXIES SUPPORT?

Proxies support HTTP(S) and SOCKS5, the protocol is automatically detected.

WHAT GEOs (COUNTRIES) ARE AVAILABLE?

Geolocation selection is only possible on the Datacenter plan. The following countries are available:

Germany, France, Netherlands, Switzerland, Sweden, Belgium, Austria, Spain, Slovakia, Slovenia, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Latvia, Greece, Iceland, Hungary, Ireland, Israel, United States of America, Canada, Norway, Italy, Luxembourg, Australia, New Zealand, India, Russian Federation, South Africa, United Kingdom, Brazil, Japan, South Korea, Indonesia, Malaysia, Philippines, Thailand, Ukraine, Lithuania, Malta, Poland, Portugal, Romania, Albania, Moldova, Montenegro, Northern Macedonia, Serbia, Turkey, Monaco, Belarus, Kazakhstan, Papua New Guinea, Vietnam, Bangladesh, Hong Kong, Singapore, Panama, Jamaica, Belize, Nicaragua, Mexico, Argentina, Chile, Paraguay, Uruguay, Peru, Colombia, Uzbekistan, Kyrgyzstan, Mongolia, Tajikistan, Oman, Saudi Arabia, Qatar, United Arab Emirates, Egypt, Madagascar, Morocco, Mauritius, Tunisia, Angola, Sierra Leone, Venezuela, Guyana, Ecuador, Bolivia, Suriname, El Salvador, Guatemala, Azerbaijan, Seychelles, Andorra, Liechtenstein, San Marino, Nigeria, Kenya, Ghana, Rwanda;

the ISP plan — United States (AT&T internet service provider);

The SimpleDC plan — uses 6 providers in several countries (United Kingdom, USA, and Australia).

We guarantee full geolocation match in Google services and popular GEOIP databases on Datacenter and ISP plans.

WHAT ARE THE AUTHORIZATION METHODS?

Our proxies support authorization by login and password, as well as authorization (binding) by IP address. When using login and password authorization, the server responds with an error to the first request, which means that your IP is successfully bound.

HOW MANY IP'S CAN I USE PROXY?

By default, you can use the plan with up to 50 IP addresses at a time, if necessary support can increase the limit.

ARE THERE ANY TRAFFIC LIMITATIONS?

We don't have traffic limitations on the Datacenter and SimpleDC plans, as long as it does not cause issues for other clients or the server hardware.

On the ISP plan, we may require additional payment for bandwidth if the load on the proxy is too high. Please check with support for the price of a dedicated 1 Gbps connection.

WHAT ARE OUR PROXIES INTENDED FOR?

Our proxies are intended for any purposes that do not violate the law or the Terms of Service. Using our service for malicious or illegal activities (including bruteforce/brutechecking) will result in a permanent ban without a refund. Solving reCAPTCHA and interacting with Google search results are only allowed on the SimpleDC plan, these activities are prohibited on other plans.

IS THE SITE IPV6 COMPATIBLE?

You can check the site for IPv6 protocol compatibility на our page (clickable link). The site only checks for AAAA records on the domain and does not guarantee full IPv6 compatibility across all subdomains and pages.

WHAT IS IP ROTATION?

Rotating proxy is a proxy server that assigns a new IP address for each new connection. This means, for example, that you can send 1 000 requests and receive 1 000 different IPv6 addresses. The default setting is per-request rotation, additionally timed rotation is available: from 1 second to 24 hours.

HOW TURN OFF ROTATION?

It is technically not possible to disable rotation completely. You can set rotation by timer: from 1 second to 24 hours.

DO YOU PROVIDE FREE TRIAL?

We provide a one-time free trial period for 6 hours. Please contact support to get the free trial.

The administration at its discretion may refuse to grant a free trial without explanation.

IS THERE A REFUND?

Refunds are possible within 24 hours, and only if the plan has not been activated or has been activated, but hasn't been used. In all other cases we do not refund funds, including when proxies do not fit your specific case. There were no refunds when the plan was banned.

HOW EXTEND MY PROXY?

You can renew your proxy through support, or buy a similar plan on this website.

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