FAQ

WHAT IS THREAD LIMIT?

This is the number of TCP established connections (simultaneous connections) that are open at one point in time from all your bound IP addresses. The more load you have, the more threads you will need to work with. 

HOW MANY THREADS I NEED?

You can determine the required limit of threads during the free trial period. In your control panel there is a threads meter, it will help you to choose the necessary tariff plan.

CAN I EXCEED THE THREAD LIMIT?

If the limit of threads is exceeded, protection is triggered, which drops all connections to your proxies for a few seconds.

HOW TO INCREASE THE THREAD LIMIT?

All customers have an opportunity to increase the threads limit when contacting technical support. In this case we will recalculate the remaining days. If necessary, it is possible to reduce the number of threads, recalculation or refund will not be made in this case.

HOW FAST ARE PROXIES?

All our proxies have speeds from 1 GB/s.

WHAT FORMAT DOES THE PROXY LIST HAVE?

The proxy list is given in the format ip:port when authorization (binding) by IP, and ip:port:login:password when authorization by login and password.

You can generate any desired output format through the proxy generation block.

WHICH PLAN TO CHOOSE?

We have Datacenter, ISP and reCAPTCHA proxy plans.

Datacenter proxies are hosted by the hosting provider. Datacenter plan is suitable for most customers.

ISP proxies are hosted by Tier1 ISP Sprint Wireline. ISP plan is suitable for more demanding users.

reCAPTCHA proxies are hosted by two different ASNs. They are intended for solving reCAPTCHA in XEvil and CapMonster. Access to the other websites is restricted.

HOW MANY PROXIES DO I GET?

You will have access to billions of IPv6 addresses. The max number of ports to connect to the proxy is 30000. In case with rotation on each request there is no difference between 1 and 30000 ports. It have difference only on sticky sessions.

WHAT PROTOCOLS DO PROXIES SUPPORT?

Proxies support HTTP(S) and SOCKS5, the protocol is automatically detected.

WHICH GEO (COUNTRIES) ARE AVAILABLE?

The following countries are currently available:

for Datacenter plan - Germany, France, Netherlands, Switzerland, Sweden, Belgium, Austria, Spain, Slovakia, Slovenia, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Latvia, Greece, Iceland, Hungary, Ireland, Israel, United States of America, Canada, Norway, Italy, Luxembourg, Australia, New Zealand, India, Russian Federation, South Africa, Great Britain, Brazil, Japan, South Korea, Indonesia, Malaysia, Philippines, Thailand, Ukraine, Lithuania, Malta, Poland, Portugal, Romania, Albania, Moldova, Montenegro, North Macedonia, Serbia, Turkey, Monaco, Belarus, Kazakhstan, Papua New Guinea, Vietnam, Bangladesh, Hong Kong, Singapore, Panama, Jamaica, Belize, Nicaragua, Mexico, Argentina, Chile, Paraguay, Uruguay, Peru, Colombia, Uzbekistan, Kyrgyzstan, Mongolia, Tajikistan, Oman, Saudi Arabia, Qatar, United Arab Emirates, Egypt, Madagascar, Morocco, Mauritius, Tunisia, Angola, Sierra Leone, Venezuela, Guyana, Ecuador, Bolivia, Suriname, El Salvador, Guatemala, Azerbaijan, Seychelles;

for ISP plan - United States of America (Sprint Wireline).

for reCAPTCHA plan - access to most sites is denied, so geolocation is irrelevant.

We guarantee full geolocation matching on Google services, as well as by popular GEOIP databases.

WHAT ARE THE AUTHORIZATION METHODS?

Our proxies support authorization by login and password, as well as authorization (binding) by IP address. When using login and password authorization, the server responds with an error to the first request, which means that your IP is successfully bound.

HOW MANY IP'S CAN I USE PROXY?

By default, you can use the plan with up to 50 IP addresses at a time, if necessary support can increase the limit.

IS TRAFFIC COUNTED?

No. All proxy packets have no limit on the traffic used.

WHAT'S ALLOWED ON OUR PROXIES?

Proxies are intended for purposes that do not violate law and user agreement. Using our service for malicious activities (bruteforce, brutecheckers, etc.) will result in banning without the possibility of appeal and refund. In addition, your activities should not result in complaints (abuse) to our IP addresses.

IS THE SITE IPV6 COMPATIBLE?

You can check the site for IPv6 protocol compatibility на our page (clickable link). The site only checks for AAAA records on the domain and does not guarantee full IPv6 compatibility across all subdomains and pages.

WHAT IS IP ROTATION?

Rotating proxy is a proxy server that assigns a new IP address for each new connection. This means, for example, that you can send 1 000 requests and receive 1 000 different IPv6 addresses. The default setting is per-request rotation, additionally timed rotation is available: from 1 second to 24 hours.

HOW TURN OFF ROTATION?

It is technically not possible to disable rotation completely. You can set rotation by timer: from 1 second to 24 hours.

DO YOU PROVIDE FREE TRIAL?

We provide a one-time free trial period for 6 hours. Please contact technical support to get the free trial.

The administration at its discretion may refuse to grant a free trial without explanation.

IS THERE A REFUND?

Refunds are possible within 24 hours, and only if the plan has not been activated or has been activated, but hasn't been used. In all other cases we do not refund funds, including when proxies do not fit your specific case. There were no refunds when the plan was banned.

HOW EXTEND MY PROXY?

You can renew your proxy through support, or buy a similar plan on this website.

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